Effective Date: September 15, 2025
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Information We Collect
We may collect the following types of information: - Personal Information: such as your name, email address, phone number, mailing address, insurance details, and any other information you voluntarily provide through forms, applications, or direct contact. - Non-Personal Information: such as browser type, IP address, device type, pages visited, and usage patterns collected through cookies and analytics tools. - Sensitive Information (if applicable): health or medical information required for certain insurance products, collected only with your consent and in compliance with HIPAA and other applicable laws. - Text Message Information: if you communicate with us via SMS/text message, we collect your phone number and message content for the purpose of providing services, reminders, and updates.
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How We Use Your Information
We may use the information we collect to: - Provide insurance quotes, products, and services. - Communicate with you regarding your inquiries, applications, policies, and claims. - Send you reminders, service updates, and relevant information through text messaging or email. - Improve our website, products, and customer experience. - Comply with legal obligations and regulatory requirements.
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Sharing and Disclosure
We will not sell, rent, or trade your personal information. Specifically: - Text Message Privacy: Information collected through SMS/text messaging will not be sold, rented, or provided to third parties for marketing or any other purposes. - We may share other necessary information only with: - Trusted third-party service providers who assist us in operating our business (e.g., IT support, payment processing, or compliance services). - Insurance carriers, agents, and underwriters as required to provide products and services. - When required by law, regulation, or court order. - To protect our rights, safety, or property, and that of our clients or others.
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Cookies and Tracking
We use cookies, pixels, and similar technologies to enhance user experience, analyze trends, and track site performance. You may disable cookies through your browser settings, but some features of our site may not function properly.
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Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
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Your Privacy Rights
Depending on your location, you may have certain rights under applicable privacy laws (such as GDPR or CCPA), including the right to: - Access the personal information we hold about you. - Request corrections or updates to your information. - Request deletion of your personal information, subject to legal and contractual restrictions. - Opt-out of marketing communications, including text message updates. To exercise these rights, please contact us at marygraf@GrafInsurance.com.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.
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Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect or solicit personal information from children.
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Text Messaging Terms & Conditions
By providing your mobile number to Graf Agency Inc., you consent to receive text messages (SMS/MMS) from us regarding your insurance quotes, policy updates, reminders, and other service-related communications. Consent to Receive Messages: - By opting in, you agree to receive recurring text messages from Graf Agency Inc. - Message frequency may vary based on your insurance products, services, and communication preferences. - You do not have to consent to receive text messages as a condition of purchasing insurance products or services. Opt-Out Instructions: - You may opt out at any time by replying STOP to any message you receive. - After opting out, you may receive one final confirmation message. - You can also contact us directly to update your preferences. Help Instructions: - For assistance, reply HELP to any message you receive or contact us at [Insert Contact Email/Phone]. Message & Data Rates: - Message and data rates may apply depending on your mobile carrier and plan. - Graf Agency Inc. is not responsible for any charges billed to you by your carrier. Privacy & Data Use: - Your text messaging information (including phone number and message content) will never be sold, rented, or provided to third parties. - Text message data will only be used to provide insurance-related communications and services. Supported Carriers: - Our SMS program works with most U.S. carriers. However, message delivery may not be guaranteed by all carriers. Eligibility: - You must be at least 18 years old or have parental/guardian consent to use our text messaging services. Changes to Terms: - We reserve the right to update or modify these Text Messaging Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website.
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Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this website.
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Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: Graf Agency Inc. Email: marygraf@GrafInsurance.com, Phone: (631) 423-2233, Mailing Address: 1573 New York Ave, Huntington Station, NY 11746.
